Terms of Use

Last Updated: September 30, 2026

Welcome to the U.S. website of Twosome Place (“Twosome Place,” “we,” “us,” or “our”).

These Terms of Use (“Terms”) govern your access to and use of our U.S. website and related online services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.

While we make reasonable efforts to provide accurate and timely information about Twosome Place on the Sites, you should not assume that the information is always up to date or that the Sites contain all the relevant information available about Twosome Place.

These Terms include an arbitration agreement that governs any disputes between you and us. In arbitration, there is less discovery and appellate review than in court. This arbitration agreement and other provisions will:

• Eliminate your right to a trial by jury to the extent allowable under applicable law; and
• Substantially affect your rights, including preventing you from bringing, joining or participating in class or consolidated proceedings in arbitration and litigation.

The Sites are not targeted towards, nor intended for use by, anyone under the age of 13. A USER MUST BE AT LEAST AGE 13 TO ACCESS AND USE THE SITES. If the User is between the ages of 13 and 18, he or she may only use the Sites under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

If you do not agree to these Terms, please do not use the Services.

1. Use of the Services

You may use the Services for lawful, personal, and non-commercial purposes in accordance with these Terms.

You agree not to:

• Use the Services in violation of applicable law
• Attempt to gain unauthorized access to the Services, servers, accounts, or networks
• Interfere with or disrupt the operation or security of the Services
• Introduce viruses, malicious code, or other harmful technology
• Scrape, crawl, harvest, or automatically collect content or information from the Services except as permitted by law or with our written permission
• Impersonate another person or misrepresent your affiliation with any person or organization
• Use the Services to transmit fraudulent, misleading, unlawful, threatening, abusive, or otherwise harmful material
• Use Twosome Place intellectual property except as expressly permitted by these Terms

We may restrict or terminate access to the Services if we reasonably believe these Terms have been violated.

2. Website Information

We strive to provide accurate and current information, but we do not guarantee that all information available through the Services is complete, accurate, or current.

Menu items, ingredients, availability, prices, promotions, operating hours, participating locations, and other information may vary by location and may change without notice.

Information displayed online does not necessarily constitute an offer to sell a product or service.

3. Menu, Nutrition, and Allergen Information

Product ingredients, preparation methods, recipes, and availability may vary by location or change over time.

If you have a food allergy, sensitivity, dietary restriction, or other concern about a menu item, please speak directly with a team member at the applicable Twosome Place location before ordering or consuming the product.

Although we may provide ingredient, allergen, or nutritional information, products may be prepared in facilities or areas where allergens are present, and cross-contact may occur.

4. Third-Party Services

The Services may provide links to or integrations with third-party platforms for maps, social media, and other services.

We may introduce online ordering, delivery, payment, gift card, loyalty, or similar functionality in the future. These services may be provided by third-party platforms and may be subject to separate terms, privacy policies, fees, refund policies, and other conditions. Twosome Place is not responsible for the operation, availability, security, content, or practices of third-party services except to the extent required by applicable law.

5. Promotions

From time to time, we may offer promotions, discounts, contests, sweepstakes, or special offers.

Such promotions may be subject to additional terms, eligibility requirements, expiration dates, participating-location restrictions, or other conditions.

If promotional terms conflict with these Terms, the specific promotional terms will control with respect to that promotion.

6. Intellectual Property

The Services and their contents—including text, graphics, photographs, videos, illustrations, designs, logos, icons, software, and other materials—are owned by or licensed to Twosome Place and are protected by applicable intellectual property laws.

Twosome Place names, logos, trademarks, service marks, trade dress, and related brand elements may not be used without the prior written authorization of the applicable rights holder.

Except as expressly permitted by these Terms, no portion of the Services may be reproduced, distributed, modified, publicly displayed, republished, or commercially exploited without prior written permission.

Nothing in these Terms grants you any right to use Twosome Place’s trademarks in a manner that is likely to cause confusion, or that disparages or misrepresents Twosome Place or its affiliation with any person or organization.

7. User Communications and Submissions

If you submit comments, feedback, suggestions, questions, photographs, or other materials to us(collectively, feedback), you represent that you have the right to provide those materials and that doing so does not violate the rights of any third party, including any intellectual property, publicity, or privacy rights.

Unless otherwise stated at the time of submission, feedback regarding our products or Services may be used by Twosome Place without restriction or compensation to you.

The feedback you submit are voluntary, non-confidential, gratuitous and non-committal. Please do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them; your feedback might be great, but we may have already had the same or similar idea and we do not want disputes. You must also inform us if you have a pending or registered patent relative to the feedback.

This provision does not alter our obligations regarding personal information under our Privacy Policy.

8. Third-Party Links

The Services may contain links to websites or resources operated by third parties.

We provide these links for convenience and do not necessarily endorse or control the linked websites, their content, products, or services.

Your use of third-party websites is subject to their respective terms and policies.

9. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND THEIR CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TWOSOME PLACE DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TWOSOME PLACE AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES.

To The Fullest Extent Permitted By Applicable Law, Twosome Place’S Aggregate Liability Arising Out Of Or Related To These Terms Or Your Use Of The Services Will Not Exceed The Greater Of (A) The Total Amount, If Any, You Paid To Twosome Place For Access To The Services In The Twelve (12) Months Preceding The Event Giving Rise To The Claim, Or (B) One Hundred U.S. Dollars ($100). Nothing In This Section 10 Is Intended To Limit Any Liability That Cannot Be Limited Or Excluded Under Applicable Law, Including Liability For Personal Injury Caused By Gross Negligence Or Willful Misconduct.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Twosome Place and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Services or material violation of these Terms.

12. Privacy

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information.

13. Changes to the Services

We may modify, suspend, discontinue, or restrict portions of the Services at any time.

We are not obligated to maintain any particular feature, functionality, menu, promotion, or content on the Services.

14. Changes to These Terms

We may update these Terms periodically.

When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

15. Arbitration Agreement

Binding Arbitration

This provision is intended to be interpreted broadly. Any dispute or claim arising out of or relating to these Terms, your use of the Sites, or your relationship with Twosome Place or any past, present, or future subsidiary, parent or affiliate company or companies, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, (“Dispute”) will be resolved through binding individual arbitration, except that either of us may take a Dispute to small claims court so long as it isn’t removed or appealed to a court of general jurisdiction. Dispute shall include, but not be limited to: (a) any dispute or claim that arose before the existence of these or any prior Terms (including, but not limited to, claims relating to advertising); (b) any dispute or claim that is currently the subject of purported class action litigation in which you are not a member of a certified class; and (c) any dispute or claim that may arise after termination of these Terms. Dispute, however, does not include disagreements or claims concerning patents, copyrights, trademarks, and trade secrets and claims of piracy or unauthorized use of intellectual property. The arbitrator shall decide all issues except the following (which are for a court of competent jurisdiction to decide): (a) issues that are reserved for a court in these Terms; (b) issues that relate to the scope, validity, and enforceability of the arbitration agreement, class action waiver, or any of the provisions of this Dispute Resolution section; and (c) issues that relate to the arbitrability of any Dispute. These Terms and this arbitration agreement do not prevent you from bringing a Dispute to the attention of any government agency. You and we agree that these Terms evidence a transaction in interstate commerce and that this arbitration agreement will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law.

Mandatory Informal Dispute Resolution Process

You and we agree to work together in an effort to informally resolve any Dispute between us. The party initiating the Dispute must send the other a written notice of the Dispute that includes all of this information: (a) information sufficient to identify any transaction and account at issue; (b) contact information (including name, address, telephone number, and email address); and (c) a detailed description of the nature and basis of the Dispute and the relief sought, including a calculation for it. The notice must be personally signed by the party initiating the Dispute (and their counsel, if represented). If you have the Dispute with us, you must send this notice to our Customer Service department. If we have a Dispute with you, we will send this notice to the most recent contact information we have for you. For a period of 60 days from receipt of a completed notice (which can be extended by agreement of the parties), you and we agree to negotiate in good faith in an effort to informally resolve the Dispute. The party receiving the notice may request a telephone settlement conference to aid in the resolution of the Dispute. If such a conference is requested, you and a Twosome Place representative will personally attend (with counsel, if represented). The conference will be scheduled for a mutually convenient time, which may be outside of the 60-day period. Completion of this Mandatory Informal Dispute Resolution Process (“Process”) is a condition precedent to initiating a claim in arbitration. If the sufficiency of a notice or compliance with this Process is at issue, such issue may be raised with and decided by a court of competent jurisdiction at either party’s election, and any arbitration shall be stayed. The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. Nothing in this paragraph limits the right of a party to seek damages for non-compliance with this Process in arbitration. All applicable limitations periods (including statutes of limitations) will be tolled from the date of receipt of a completed notice through the conclusion of this Process. You or we may commence arbitration if the Dispute is not resolved through this Process.

Arbitration Procedures

The arbitration of any Dispute shall be administered by and conducted in accordance with the rules of the American Arbitration Association (“AAA”), including the AAA’s Consumer Arbitration Rules (as applicable) (“AAA Rules”), as modified by this arbitration agreement. The AAA Rules are available online at www.adr.org. You and we understand and agree that the AAA’s administrative determination that this arbitration agreement comports with the Consumer Due Process Protocols is final and that neither a court nor an arbitrator has the authority to revisit it. If the AAA is unavailable or unwilling to administer the arbitration consistent with this arbitration agreement, the parties shall agree on an administrator that will do so. If the parties cannot agree, they shall petition a court of competent jurisdiction to appoint an administrator that will do so.

An arbitration demand must be accompanied by a certification of compliance with the Process and be personally signed by the party initiating arbitration (and counsel, if represented). You and we reserve the right to request a hearing in any matter from the arbitrator. You and a Twosome Place representative will personally appear at any hearing (with counsel, if represented). Any in-person hearing will be held in the county or parish in which you reside or at another mutually agreed location. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. To the fullest extent allowable by applicable law, you and we agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. Further, unless both you and we agree otherwise, an arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of class, collective, consolidated, private attorney general, or representative proceeding. An arbitrator must follow and enforce these Terms as a court would. If, after exhaustion of all appeals, any of these prohibitions on non-individualized injunctive or declaratory relief and class, collective, consolidated, private attorney general, or representative proceedings are found to be unenforceable with respect to a particular claim or request for relief (such as a request for public injunctive relief), then such a claim or request for relief will be decided by a court of competent jurisdiction, after all other claims and requests for relief are arbitrated.

The arbitrator shall issue a reasoned written decision sufficient to explain essential findings and conclusions. The arbitrator shall apply the cost-shifting provisions of Federal Rule of Civil Procedure 68 after entry of an award. Judgment on any arbitration award may be entered in any court of competent jurisdiction, except an award that has been satisfied may not be entered. An award shall have no preclusive effect in any other arbitration or proceeding in which you are not a named party.

Costs of Arbitration

Payment of arbitration fees will be governed by the AAA Rules and fee schedule. You and we agree that the parties have a shared interest in reducing the costs and increasing the efficiencies associated with arbitration. Therefore, you or we may elect to engage with the AAA regarding arbitration fees, and you and we agree that the parties (and counsel, if represented) will work together in good faith to ensure that arbitration remains cost-effective for all parties.

Additional Procedures for Multiple Case Filings

You and we agree that these Additional Procedures for Multiple Case Filings (in addition to the other provisions of this arbitration agreement) shall apply if you choose to participate in a Multiple Case Filing. If 25 or more similar Disputes (including yours) are asserted against Twosome Place by the same or coordinated counsel or are otherwise coordinated (“Multiple Case Filing”), the resolution of your Dispute might be delayed and ultimately proceed in court. The parties agree that as part of these procedures, their counsel shall meet and confer in good faith in an effort to resolve the Disputes, streamline procedures, address the exchange of information, modify the number of Disputes to be adjudicated, and conserve the parties’ and the AAA’s resources.

If your claim is part of a Multiple Case Filing, any applicable limitations periods (including statutes of limitations) shall be tolled for your Dispute from the time that your Dispute is first submitted to the AAA until your Dispute is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to this provision.

• STAGE ONE: If at least [100] Disputes are submitted as part of the Multiple Case Filing, counsel for the claimants and counsel for Twosome Place shall each select [50] Disputes to be filed and to proceed as cases in individual arbitrations as part of this initial staged process. The number of Disputes to be selected to proceed in Stage One can be increased by agreement of counsel for the parties (and if there are fewer than [100] Disputes, all shall proceed individually in Stage One). Each of the [100] (or fewer) cases shall be assigned to a different arbitrator and proceed individually. If a case is withdrawn before the issuance of an arbitration award, another claim shall be selected to proceed as part of Stage One. The remaining Disputes shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. After this initial set of proceedings, counsel for the parties shall participate in a global mediation session with a retired federal or state court judge jointly selected by counsel in an effort to resolve the remaining Disputes (as informed by the adjudications of cases in Stage One), and Twosome Place shall pay the mediator’s fee.
• STAGE TWO: If the remaining Disputes have not been resolved at the conclusion of Stage One, counsel for the claimants and counsel for Twosome Place shall each select [100] Disputes per side to be filed and to proceed as cases in individual arbitrations as part of a second staged process. The number of Disputes to be selected to proceed as part of this second staged process can be increased by agreement of counsel for the parties (and if there are fewer than [200] Disputes, all shall proceed individually in Stage Two). No more than five cases may be assigned to a single arbitrator to proceed individually. If a case is withdrawn before the issuance of an arbitration award, another claim shall be selected to proceed as part of Stage Two. The remaining Disputes shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. After this second set of staged proceedings, the parties shall engage in a global mediation session of all remaining Disputes with a retired federal or state court judge jointly selected by counsel in an effort to resolve the remaining Disputes (as informed by the adjudications of cases in Stages One and Two), and Twosome Place shall pay the mediator’s fee.

Upon the completion of the mediation set forth in Stage Two, each remaining Dispute (if any) that is not settled or not withdrawn shall be opted out of arbitration and may proceed in a court of competent jurisdiction consistent with the remainder of the Terms. Notwithstanding the foregoing, counsel for the parties may mutually agree in writing to proceed with the adjudication of some or all of the remaining Disputes in individual arbitrations consistent with the process set forth in Stage Two (except Disputes shall be randomly selected and mediation shall be elective by agreement of counsel) or through another mutually-agreeable process. A court of competent jurisdiction shall have the authority to enforce the Additional Procedures for Multiple Case Filings, including the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees.

The Additional Procedures for Multiple Case Filings provision and each of its requirements are essential parts of this arbitration agreement. If, after exhaustion of all appeals, a court of competent jurisdiction decides that the Additional Procedures for Multiple Case Filings apply to your Dispute and are not enforceable, then your Dispute shall not proceed in arbitration and shall only proceed in a court of competent jurisdiction consistent with the remainder of the Terms.

Class Action Waiver and Jury Trial Waiver

You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, collective, consolidated, private attorney general, or representative action. You and we agree to waive any right to bring or to participate in such an action in arbitration or in court to the fullest extent allowable by applicable law. Notwithstanding the foregoing, the parties retain the right to participate in a class-wide settlement.

To the fullest extent allowable by applicable law, you and we waive the right to a jury trial.

16. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Subject to Section 15, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Virginia, and you and Twosome Place each consent to the personal jurisdiction of such courts.

Nothing in these Terms is intended to deprive a consumer of rights or protections that cannot be waived under applicable law.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

18. Force Majeure

Twosome Place will not be liable for any failure or delay in performance under these Terms resulting from causes beyond its reasonable control, including acts of God, natural disasters, labor disputes, governmental action, power or telecommunications failures, or failures of third-party service providers.

19. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to particular Services or promotions, constitute the agreement between you and Twosome Place concerning your use of the Services.

20. Contact Us

Questions about these Terms may be directed to:

Twosome Place USA, Inc.

2300 Wilson Blvd, Suite 700-155 Arlington, VA 22201

Email: info@twosomeplace.com

Telephone: (551) 262-8111

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